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Contracting a Builder
Licenses and Insurance
Member Services
Builder Help
Permits, Contracts and Quotes
Contracting a Builder
Licenses and Insurance
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For your own protection make sure your builder in licensed and carries current home warranty insurance.
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Builders' licence
Make sure any builder or tradesperson you commission to do work on your home is licensed to do the work. This makes common sense because many people passing themselves off as builders are in fact unlicensed. It was disclosed in NSW recently that about seven per cent of people in the building and contruction industry worked without licences. That's about one in every 15 'builders and tradesmen'. Some paid up to $30,000 for fake licences. Therefore, you have every right to inspect their licence card. Take down the name and licence number and check it online at your relevant State Government department or authority (in NSW it is Fair Trading). A licence in the name of an individual does not permit the individual's company or partnership to make the contract with you, even if the individual is a director of the company or member of the partnership. If the company or partnership is making the contract, the company or partnership needs to be licensed in the company name. So go to the Department's online licence check and look up the details of the contractor you are dealing with before you sign the contract. ![]() Home Warranty Insurance In legal terms, a warranty is an assurance. In any contract for residential building work certain warranties are taken to be included whether the contract is in writing or not or whether the contractor is licensed or not. Home warranty insurance - also known as builders' warranty, building, housing or home indemnity insurance - is a consumer safeguard to protect you against a breach of these warranties. These warranties are that the builder will do the work:
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Owner-builder Work performed by owner-builders is exempt from warranty insurance, unless the home is sold within six years, in which case owner-builders also need insurance. Beware some builders who can't get insurance or do not want to pay for it are using this exemption as a loophole. So watch out for builders who suggest that you split contracts and take out an owner-builder licence. This means that you would take on the responsibility for the building or renovation work yourself and have no grounds for complaint if the work breaches the statutory warranties. ![]()
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