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Finding a Builder

Building and renovation can be the source of both joy and frustration. The HomeSource builder service has been established to help you though this minefield.

Ask a Builder helps answer all of those questions that are frustrating and can keep you awake at night.

The Frequently Asked Questions page gives you answers to many common questions.  It's a great place to look before you call our builders.

Our Find a Tradesman program helps when you've decided you need the services of a tradesman.  Not only can you waste a lot of time waiting for tradesmen that never come, there's also a big risk of getting someone that's not licensed, qualified or insured.  At HomeSource we help you minimise this risk.

Our Builder Service








Commitment to HomeSource members

All of the trades people recommended to HomeSource members have:

• 
suitable qualifications and appropriate licences;

• 
all necessary insurance cover for the work they are contracted to perform; and

• 
all the necessary training.

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Customer Service Charter

Furthermore, our trades people are committed to HomeSource’s Customer Service
Charter under which they will:

• 
acknowledge your call within four hours and meet with you to provide a
    quote within three working days;

• 
provide a written quote to you within three working days for small jobs and
    10 working days for large / more complex jobs;

• 
specify how long the job will take and stick to that time-line;

• 
comply strictly with the quote and budget unless you request a variance,
    and will then put all variances in writing;

• 
perform all the necessary clean-up as the work progresses, as well as at
    the completion of the work;

•  communicate clearly with you to keep you informed of the work progress, 
    potential issues or reasons for any delays;


•  present professionally and politely to you at all times; and

• 
demonstrate their respect for your home and property at all times.

In addition, to provide us with valuable feedback, we invite you to visit the
Rate Your Experience page and submit your rating on the performance of the tradesman.

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